Shipping policy

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, customers will be notified of any significant delays.

Delivery Time

Estimated delivery time within Saudi Arabia:

Standard Delivery: 3–7 business days

Remote Areas: 5–10 business days

Delivery times may vary depending on your location and courier service conditions.

Shipping Charges

We offer Free Shipping on all orders (or as per promotional campaigns). Any applicable charges will be clearly shown at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email, allowing you to track your order in real time.

Delivery Issues

If your order is delayed, lost, or damaged during shipping, please contact us immediately. We will coordinate with the courier service to resolve the issue as quickly as possible.

Incorrect Address

Please ensure all shipping details are correct. AbuDuha is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Saudi Arabia for your convenience. Please ensure someone is available at the delivery address to receive and pay for the order.